Register for this event

HOST - Human Factors Expertise Ltd

Dates - 23rd and 24th April 2024

Venue - CATCH, Stallingborough, DN41 8TH

Organisations rely on procedures to direct employees to perform activities consistently and safely.  All too often there is a significant gap between how work is imagined in the procedure to how work is done in practice.  As former HSE Specialist Inspectors, trainers Julie Bell and Pippa Brockington saw firsthand how companies can struggle to develop effective procedures, how to maintain their effectiveness and how this contributed to accidents.

Learn how to close the gap between work as imagined and work as done, with this two-day course on procedures. This fun and interactive course provides opportunities to learn why employees don’t always follow procedures and how to improve compliance.  

This two-day practical course will use the CATCH training plant to support exercises and tasks to explore:

• Why procedures are needed
• Recognised good practice for procedure design
• Principles of procedure management
• Procedures and links to competency
• What good looks like

By the end of the course you will be able to

• Develop accurate and usable contact based on good practice
• Design an appropriate document to support work activity (procedure, job aid, guidance etc.)
• Know how to target content and wording to the intended audience

Post course, delegates will be invited to write a procedure and receive individual feedback on the content as part of their consolidation of knowledge (this will be a prima facie review and will not involve verification of the content accuracy).

This two-day course contributes to Topic 4: Design and Management of Procedures HSE's Human Factors Operational Delivery Guide

The training will take place at the purpose built CATCH UK facility, Stallingborough 23rd and 24th April 2024.

We hope to see you there.

For more information about booking click here or Contact us

Return to All Events