Future Humber understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website, https://www.FutureHumber.com  (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with our obligations and your rights under the law.

Please read this Privacy Policy carefully and ensure that you understand it. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.


1.1.1 Definitions and Interpretation

In this policy, the following terms shall have the following meanings:

Means an account required to access and/or use certain areas and features of Our Site;

“Personal Data”
Means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means Personal Data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the Data Protection Act 1998 OR EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and

Means Bondholderscheme Limited a limited company registered in England under company number 07381823 whose registered address is Office 3.06, Third Floor of the Centre for Digital Innovation (C4DI), @TheDock, 31-38 Queen Street, Hull, HU1 1UU


1.1.2 Information about us

Our Site is owned and operated by Bondholderscheme Limited

Our VAT number is: 105551053

Our Data Protection Officer is Diana Taylor, and can be contacted by email at diana.taylor@futurehumber.com, or by post at Future Humber, Office 3.06, Third Floor of the Centre for Digital Innovation (C4DI), @TheDock, 31-38 Queen Street, Hull, HU1 1UU


1.2 What does this policy cover?

This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.


1.3 Your rights

As a data subject, you have the following rights under the GDPR, which this Policy and Our use of Personal Data have been designed to uphold:

The right to be informed about Our collection and use of Personal Data;

The right of access to the Personal Data We hold about you (see section 1.4);

The right to rectification if any Personal Data We hold about you is inaccurate or incomplete (please contact Us using the details in section 1.1.2);

The right to be forgotten – i.e. the right to ask Us to delete any Personal Data We hold about you (We only hold your Personal Data for a limited time, as explained in section 1.5 but if you would like Us to delete it sooner, please contact Us using the details in section 1.1.2);

The right to restrict (i.e. prevent) the processing of your Personal Data;

The right to data portability (obtaining a copy of your Personal Data to re-use with another service or organisation);

The right to object to Us using your Personal Data for particular purposes; and

Rights with respect to automated decision making and profiling.

If you have any cause for complaint about Our use of your Personal Data, please contact Us using the details provided in section 1.1.2 and We will do our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.

For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.


1.4 What kind of information do we gather about you?

Only the information you choose to give us. We do not use cookies or other devices to gather information about you. The only other information we have about your visit to the website is, if you came via another website, the address of that other website.

Only information which is relevant to your enquiry.

Sufficient information to be able to deal with your enquiry without asking unnecessary or unreasonable questions.

Your email address, name and company name, and relevant company information should you choose to provide this.


1.5. Third-Party Data Processors

In order to enhance our data management capabilities and provide you with a better experience, we engage a third-party service provider to assist with data processing and storage. This addition to our privacy policy informs you of our practices regarding third-party data management. This Third-Party Data Processor may have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

1.5.1 Security Measures

We take reasonable steps to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We require Third-Party Data Processors to implement appropriate security measures to safeguard your data in accordance with industry standards.

1.5.2. Data Usage Restrictions

Third-Party Data Processors are strictly prohibited from using your personal information for any purpose other than providing services to us. They are contractually bound to process and store your data solely in accordance with our instructions and to comply with applicable data protection laws.

1.5.3. Compliance with Legal Requirements

We will take all reasonable steps to ensure that the Third-Party Data Processor comply with applicable data protection laws. In the event that we become aware of any breach or unauthorized disclosure of your personal information by a Third-Party Data Processor, we will take immediate action to rectify the situation and notify you as required by law.


1.6 How do we use that information?

1.6.1 All Personal Data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 1.7, below.

1.6.2 Our use of your Personal Data will always have a lawful basis, either because it is necessary for Our performance of a contract with you, because you have consented to Our use of your personal data (e.g. by subscribing to emails), or because it is in Our legitimate interests. Specifically, We may use your data for the following purposes:

Providing and managing your Account;

Providing and managing your access to Our Site;

Personalising and tailoring your experience on Our Site;

Supplying Our products and services to you (please note that We require your Personal Data in order to enter into a contract with you);

Personalising and tailoring Our products and services for you;

Replying to emails from you;

Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by contacting us bondholders@futurehumber.com or clicking through to unsubscribe or opt-out directly from our newsletters.

Market research, including product usage and transactional data.

1.6.3 With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and/or telephone and text message with information, news and offers on Our products and services. We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003

1.6.4 You have the right to withdraw your consent to Us using your Personal Data at any time, and to request that we delete it.

1.6.5 We do not keep your Personal Data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the periods as stated within section 1.9 Retention.


1.7 Your ability to view and correct the information

We will, at your request and subject to proof of identity, provide you with details of all personal information held about you under our control. Such information may be corrected, added to or deleted to ensure that it is accurate, up-to-date and complete.


1.8 Website security and security of transmitting information

We only keep your Personal Data for as long as We need to in order to use it as described above in section 1.5, and/or for as long as We have your permission to keep it.

Your data will only be stored within the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein).

Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.


1.9 Breach of Security

If you suspect that your data has reached an unauthorised person through us we ask that you provide us with a statement of how any actual or suspected security breach has come to your notice and the nature of that breach.

We will investigate and take action as necessary to remedy any breach of security.


2.1 Retention

We retain records in electronic form and maintain adequate backup procedures in the event of data corruption or destruction.

After records are no longer required to be kept they are deleted.


2.2 Changes to our Privacy Policy

We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.

For the avoidance of doubt all policies relating to GDPR and/or data are not contractually binding on Future Humber and may be withdrawn or amended at any time. They will be under ongoing review and will be replaced with the latest versions accordingly.

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